Privacy Policy of the online store
BotegaElena
We created this privacy policy for people visiting the website https://botegaelena.pl (hereinafter "Website"), which is the BotegaElena online store (hereinafter "Store").
The controller of your personal data in connection with the use of the Store is: JAROSŁAW KRZYŻANIAK, an entrepreneur conducting business under the name AD 2000 with headquarters at: Łódź 93-490, ul. Ujście, 14 registered in the Central Register and Information on Economic Activity, Tax ID: 7-291-404-319, REGON: 471-680-783
In all matters related to the processing of personal data, you can contact us at the e-mail address: kontakt@botegaelena.pl. Written contact is also possible at the headquarters address provided above.
For convenience, we have divided this document into two parts:If you have little time, click on the link regarding the part that interests you most. If you have a bit more time, we encourage you to read the entire text.
1. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to learn how users use our Website and for marketing purposes, including to display advertisements to them in other places on the Internet.
What are cookies?
A cookie is a small text file saved by a website on your computer, phone or other device on which you browse the website. A cookie file contains data about your use of that site.
Some cookies are essential for the operation of our Store and cannot be disabled.
In other cases, when you first enter our Website, we ask for your consent to install cookies. We do not use advertising or analytical cookies (or any others than essential) without your consent.
What cookies do we use?
- Essential cookies
- These cookies are used for the proper functioning of the site. You cannot disable them because after disabling them our site simply will not work properly.
- In this regard, we use a tool that stores your privacy settings. It shows your consent or lack thereof to run individual types of cookies on our site.
- Other essential cookies on our Website serve its proper functioning and management, including making changes to the site and launching tracking tools to which you consent.
- Functional cookies
- Some cookies on our site serve to launch an additional tool on the Store site, such as chat, product review and/or star rating module, ability to recommend a product to a friend, ability to display recently viewed products in our Store, etc.
- You will find a list of functional tools used by us on the Website along with an explanation of what exactly they are used for in the cookie consent management panel.
- Social media plugins and links
- On our Website we have placed links to our profiles on social media: Facebook / Instagram / TikTok. If you visit our profile on a given service, the owner of that service will receive - as in the case of users moving from any other website to another website - information that you came to these services from our Store.
- Details regarding data processing by these social networking services can be found on the pages of these service providers:
- Facebook and Instagram - https://www.facebook.com/privacy/center/
- TikTok - https://www.tiktok.com/legal/page/eea/privacy-policy/pl-PL
Legal issues regarding cookies
The legal basis for the Store's use of essential cookies (indicated above in the section "What cookies do we use?") is our legitimate interest, i.e. the right to run a Website supporting our business, and the need to maintain its security.
The legal basis for our use of other cookies is your consent.
In connection with our processing of your personal data using cookies, you have rights at any time about which we write in the section Your rights in connection with data processing.
Our use of cookies, in particular for advertising purposes, may involve so-called profiling. This means that we or marketing companies whose services we use may create a user profile based on collected information (e.g. e-mail address, order history, device type, technology used, frequency of visits) and on this basis formulate purchase forecasts for the future. This allows us to make decisions about what content (including advertisements) to display on our and other websites.
How long do cookies remain on the user's device?
It depends on whether they are "persistent" or "session" files. Session cookies, i.e. information necessary for browser functionalities to work correctly, expire after the end of the user session, i.e. each time you close our Website. Persistent cookies, thanks to which using the site is easier (e.g. they remember the selected resolution, content layout, user preferences, recently viewed products) will be stored longer by the browser and will remain there until the expiration date, unless you delete them earlier using the settings in the browser menu.
Cookies from third parties (i.e. analytical, advertising and related to social media) are subject to their own privacy policy, to which we provide you with links in this policy.
2. Other purposes of processing Store users' personal data
What data do we process and for what purposes?
In addition to the cookies described above, we process the following data for the following purposes related to the Store's operation:
| Purpose of processing | Type of data processed | Legal basis for processing |
|---|---|---|
| Order handling in the Store, customer account management in the Store | Customer identification and contact data (e-mail address and other data necessary to fulfill the order). Order fulfillment details and history. |
Contract concluded with you as a Store customer - Article 6(1)(b) GDPR |
| Contact with you, handling inquiries | Identification data and other information you provide to us in the contact form or other correspondence. Correspondence history. |
Our legitimate interest to ensure communication with people who send us inquiries /correspondence - Article 6(1)(f) GDPR |
| Complaint handling and other after-sales service (e.g. in case of withdrawal from the contract) | Customer identification and contact data. Order fulfillment details and history. Correspondence history. | Our legitimate interest to handle complaints and implement the procedure for withdrawal from the contract - Article 6(1)(f) GDPR |
| Archive | All data listed in this table, received from Store customers and users for various purposes | Our legitimate interest to secure data for the purposes of establishing, defending or asserting claims and for the purposes of demonstrating compliance with obligations arising from GDPR - Article 6(1)(f) GDPR |
| Accounting, tax purposes | Customer identification and contact data. Invoice details. |
Fulfillment of tax obligations arising from legal provisions - Article 6(1)(c) GDPR |
| Newsletter | E-mail address. Statistical data related to sent messages, including open rate history. |
Our legitimate interest arising from the marketing consent granted by you - Article 6(1)(f) GDPR |
| Analysis and sales statistics in the Store | Sales statistics in the store and user behavior (traffic) on the Website | Our legitimate interest to conduct business analyses in order to optimize our activities. In terms of traffic statistics on the Website - legitimate interest arising from your consent to cookies - Article 6(1)(f) GDPR |
| Marketing purposes | Data on the history of browsing Store content, purchase history, demographic characteristics (age, gender, etc.) and other characteristics characterizing target groups (customer segments) | Our legitimate interest to conduct marketing of our own products and services, however marketing activities related to the use of cookies and/or marketing communication directed directly to you require your prior consent - Article 6(1)(f) GDPR |
Providing the above data by you is not mandatory, however it is necessary to fulfill your order, issue you an invoice, notify you of the order status, respond to your inquiry or complaint, etc.
How long do we process data?
We process your data related to placing an order in the Store for as long as it is necessary to fulfill the order, as well as according to accounting and tax regulations.
In addition, we will process data for the time necessary to achieve the purposes listed above in the table (and therefore until our legitimate interest allowing us to process ceases, or until you object to the processing, or until you withdraw your marketing consent - if you gave us one). Further processing will be possible only if we as the controller are subject to such a legal obligation (in particular for tax purposes) and possibly for archival purposes to secure ourselves against possible claims (until the limitation period for such claims).
To whom do we transfer your data?
In our activity we use the services of other cooperating companies, therefore your data may be entrusted by us to: the company providing us with software to run the Store, accounting firm, hosting provider of our Website, hosting provider of our e-mail, other companies whose services and marketing tools we use. Your data is also transferred to courier companies and possibly payment intermediaries to fulfill your order, however these companies are separate data controllers.
For the purposes of marketing activities described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). In connection with the above, personal data may be transferred to third countries that are not members of the European Union. An adequate level of protection of your data is ensured by the Data Privacy Framework program, about which you can read more at https://www.dataprivacyframework.gov/s/.
Your rights in connection with data processing
We are committed to respecting the confidentiality of your personal data and to guaranteeing you the possibility to exercise your rights. You can exercise your rights at no cost by sending us an e-mail message or contacting us in another way.
Remember that in connection with the processing of your data you have the right to:
- request access to the data we have about you;
- rectify your data;
- delete your data if it is no longer needed for the purposes for which it was processed, or we do not have another legal basis for processing it;
- withdraw consent to the processing of your personal data, if you gave it;
- object to the processing of your data if we process it on the basis of legitimate interest;
- restrict data processing;
- file a complaint with the President of the Personal Data Protection Office if you believe that your data is processed by us unlawfully.
Additional information for newsletter subscribers
If you have signed up for our newsletter, we will send you marketing information about our products and/or services, e.g. about new products in our offer, promotions, or special offers.
You can unsubscribe at any time by clicking the link in each newsletter or simply writing us a message.
A modern e-mail marketing system allows you to analyze recipient actions, i.e. provides us with information whether a given message was opened by you. We analyze such information to better adapt the content of the newsletter and notifications to your interests and send you personalized messages (profiling). You can object to such processing of your data by us at any time. In case of no subscriber activity for 2 months, we may stop sending them the newsletter. In such a case, we will remove you from our subscriber list (with additional prior notice).
Your data is not used by us to make decisions based on automated data processing that could affect your legal situation or produce other similarly significant effects for you.
You can read further legal information about the principles of sending our newsletter in the Newsletter Terms and Conditions (part of our Store Terms and Conditions).
ANNEX NO. 1 TO THE PRIVACY POLICY OF BotegaElena STORE
- LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES
- ANALYTICAL COOKIES:
- Cookies from our Store software provider
- The software provider thanks to which our Store operates - i.e. the owner of the shoper.pl platform - places cookies on our Site in order to collect aggregate information about how customers use online stores (opened subpages and time spent on them, displayed products, clicks on the Store page, analytical information regarding purchases, e.g. conversion rates).
- This data is used to create aggregate reports for e-shop owners, containing general (without personal data) information, among others, about what products interest customers of a given store, in what period of the year there is increased traffic or sales in stores, etc. Thanks to this, sellers (including us) can improve their stores and optimize sales processes.
- You can read full information on this subject in the Cookie Policy for people visiting Shoper stores.
- Cookies from our Store software provider
- ADVERTISING COOKIES
- E-mail marketing
- For newsletter purposes we use a tool provided to us by an external company.
- The e-mail marketing system embeds cookies on our Site that serve to display subscription forms and to measure the effectiveness of these forms (conversion rate).
- E-mail marketing