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Accessibility

Information on how the e-commerce service meets accessibility requirements.

 

Service covered by this information:

Online store at https://botegaelena.pl, enabling online purchases of goods and digital content or digital services (hereinafter "Online Store").

 

Service Provider:

JAROSŁAW KRZYŻANIAK, an entrepreneur conducting business under the name AD 2000 with headquarters at: Łódź 93-490, ul. Ujście, 14.

 

Service accessibility status assessment:

We make every effort to ensure that our Online Store website complies with the requirements of the Act of April 26, 2024 on ensuring that certain products and services meet accessibility requirements by economic entities.

For this purpose, the following have been implemented in particular:

  1. Ability to launch Store functions and make purchases via keyboard;
  2. Store compatibility with assistive tools (e.g. screen reader);
  3. Legible fonts and enabling text enlargement without loss of content and functionality;
  4. Appropriate spacing between letters, lines and paragraphs;
  5. Text descriptions for significant non-text content (excluding decorative elements that are not key to using the Store);
  6. Logical and clear header structure.

Elements of the Online Store not fully adapted to accessibility requirements:

  • The Service Provider does not ensure compliance with accessibility requirements with regard to content that may appear in the Online Store, but is not financed and created by the Service Provider and is not under their control. This may concern in particular maps provided by external entities (postal operators, courier companies) and used to select the pickup point for shipment with the order, as well as interfaces provided by payment service providers.

 

Reporting comments on accessibility barriers, complaints:

All comments regarding the accessibility of the Online Store, including complaints regarding the lack of full accessibility of the Store, can be submitted:

  • by e-mail to: kontakt@botegaelena.pl,
  • by phone at: 607-885-955
  • in writing to the address: Ujście 14, 93-490 Łódź,
  • verbally at the address mentioned above.


We are committed to considering each such complaint in accordance with legal provisions.

Date of preparation of the Accessibility Statement: .